1. What does DSL stand for?
2. How does CYBERXTREME DSL work?
3. What are the main benefits of CYBERXTREME?
4. What is the difference between DSL and the ordinary cable modems service?
5. What determines the level of service available to the end-user?
6. Is CYBERXTREME better than ISDN?
7. What will be the main market of CYBERXTREME?
8. If I transmit data while on the phone, will either connection be compromised?
9. What is CYBERXTREME Volume Based DSL?
10. What if I consume the given volume before the billing date?
11. How does the billing cycle works for CYBERXTREME?
12. Are there any per-minute or usage charges associated with DSL?
13. Can I upgrade my present dial-up account to CYBERXTREME DSL service
14. With CYBERXTREME DSL does it mean that I must access the Internet only from home?
15. How much does CYBERXTREME DSL cost?
16. What if I was using DSL service from any other ISP?
17. How do I get CYBERXTREME DSL service?


1. What does DSL stand for?
Digital Subscriber Line. DSL is a modem technology that transforms ordinary phone lines (also known as "twisted copper pairs") into high-speed digital lines for ultra-fast Internet access. DSL also enables access to corporate networks for telecommuters, as well as exciting new interactive multimedia applications such as multiplayer gaming, video on demand and video catalogs.

2. How does CYBERXTREME DSL work?
CYBERXTREME DSL allows the normal voice telephony traffic to be routed to the telephone network, and the Internet traffic routed to CYBERXTREME DSL network simultaneously through the same physical copper telephone cable. Hence with CYBERXTREME DSL you can say ‘goodbye' to the traditional dial-up. As long as your computer is switched on you are on line, without any waiting time and busy tones.

3. What are the main benefits of CYBERXTREME?
• Simultaneous Internet and voice capabilities over a single telephone line
• Uninterrupted, high-speed Internet access that's always on-line
• Cost-effective solution for home users
• Data Security that exceeds other technologies
• The affordable alternative to 128K till 256K Speed

4. What is the difference between DSL and the ordinary cable modem service?
Cable modems are generally for personal home use, while DSL service spans both home users and it is also a business-class solution. With cable modems, bandwidth is shared by users connected to the same node which means that greater the number of people connected, the slower your access becomes. With DSL service, your link is connected directly to the CO (Exchange) and from there to the Internet or local backbone and so your bandwidth is not shared in the last mile. DSL is thought to be the more secure of the two services.

5. What determines the level of service available to the end-user?
DSL is a distance-sensitive telecommunications service: increased distance from the central office (CO) means decreased speeds. The closer you are to the CO, the more bandwidth you can get.

6. Is CYBERXTREME better than Dial up?
DSL is better than Dial up for following reasons:

a. Speed - up to 10 times faster
b. Dedicated connection - no more dial-up configurations
c. Ease of installation - no more complex configurations

7. What will be the main use and benefits of CYBERXTREME ?
With CYBERXTREME you will be able to play networked, multiplayer games, enjoy high quality video conferencing as well as browse the Internet at speeds that will definitely impress you. Therefore the main market for CYBERXTREME is expected to be residential users to small size companies, requiring high speed data communications and individuals that are after interactive video, such as video games, video catalogs and TV series retrieval.

8. If I transmit data while on the phone, will either connection be compromised?

NO. In general, a regular voice conversation takes less than one per cent (1%) of a telephone line’s capacity. ADSL has the technology to identify and use the remaining 99%, in order to transmit and receive information. It does so by dividing the copper telephone line into hundreds of segments, each of which is capable of handling a telephone call. The rest are then used to carry the internet traffic.

9. What is CYBERXTREME Volume Based DSL?
Volume Based DSL service offers an allotted quota of bandwidth that has been purchased. This provides a customer with the freedom to purchase, at a very economical rate, as per requirement, volume in terms of Giga Bytes that would be downloaded. For example 256 Kbps of pipe with the download volume of 2 Giga Bytes. After the consumption of purchased volume the account could be recharged in Mega Bytes again.

10. How does the billing cycle works for CYBERXTREME?
CYBERXTREME is a Monthly Package and the billing for CYBERXTREME starts from the 1st login made by the customer. If the customer buys the package on the 16th of March 2006 and makes his 1st login on 23rd of March 2006 then the billing date for the customer will be 23rd March 2006.

11. What if I consume the given volume before the billing date?
If the customer consumes the given volume before the billing date then the account status will become inactive and the customer will have to buy additional volume so that account can be used again for the remaining days of the month. If the additional purchased volume is not consumed in the current month then the remaining amount will be transferred to the next month.

12. Are there any per-minute or usage charges associated with DSL?
No. DSL is a dedicated network service that costs the same regardless how often it is used.

13. Can I upgrade my present dial-up account to CYBERXTREME DSL service?
Yes, you can do that, for details, please contact our friendly sales team on (111) 44 55 66.

14. With CYBERXTREME DSL does it mean that I must access the Internet only from home? Can I also access Internet from other locations?
CYBERXTREME customers can only surf or access the Internet in the area where the CYBERXTREME DSL modem is installed. However CYBERXTREME users will be given dialup account facility which they can use from any location as a normal Dialup account.

15. How much does CYBERXTREME DSL cost?

CYBERXTREME has following offerings:
Xtreme-Home 128kb 2GB Volume based Connection for Rs.1500/-
Xtreme- Home 256kb 2GB Volume based Connection for Rs.2000/-
Xtreme-SME 256kbps 4GB Volume based Connection for Rs.4500/-
Xtreme-SME 512kbps 5GB Volume based Connection for Rs.6500/-

16. What if I was using DSL service from any other ISP?
You cannot use two DSL operators on one telephone line. If you are using DSL service from any other ISP then you will need to request to terminate your account from the ISP in order to activate CYBERXTREME on your telephone port.

17. How do I get CYBERXTREME DSL service?
You can query by calling our friendly sales team on (111) 44 55 66 or apply online or visit any of our customer care centers.